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Hi Gloria - you'd have to change your name server settings at your registrar, which is where you purchased your site's domain. Your host might have that information, but we wouldn't be able to know...

Hi Deirdre - thanks so much for bringing this to our attention! It looks like on desktop, your theme isn't compatible with the Inview feature that allows ads to scroll within their ad boxes as the ...

Hi Alexandra! It looks like your ads.txt file is just out of date, so you'll want to download the ads.txt file under Journey Settings → Ads.txt → Download Ads.txt File and replace the outdated file...

Hi Harry! We have an article here that goes over how to block specific ad placements on individual pages.

Hi Ponloe! I'm not seeing that Privacy Policy error on my end - could you log out and back into your dashboard and let us know if you're still getting the error on your end? Thanks!

Hi Alvin! Thanks for sending the video over. Could you try reenabling Journey ads? We made a small adjustment on our end, and you should see ads populate throughout your content now. 

Hi there! It looks like your ads.txt file is just out of date, so you'll just want to download the ads.txt file under Journey Settings → Ads.txt → Download Ads.txt File and replace the outdated fil...

Gloria Barr We're still seeing Ezoic ads running on your site, which will need to be removed before running Journey ads. Here's an article that goes through how to remove Ezoic from your site, and ...

Thank you! It looks like we're picking up a reference to AdSense in your WordPress Custom CSS section. This is the code:@media print { .print-only { display: block; } .main-navigation,.code-block, ...

Awesome! So glad to hear it :)