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Site not displaying properly on desktop

Completed
Deirdre Olsen

My blog posts are not displaying on desktop (https://abloomdecor.com/). When I click on a blog post, it loads the content of the page and then the content immediately disappears (note that ads do appear). See image.

The issue appears to only occur on blog posts in the desktop view. Pages, such as my landing page, category pages, about me, etc, do seem to be displaying properly. The issue does not occur on mobile.

I have been displaying Journey ads since 6/4.

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Comments

2 comments

Date Votes
  • Official comment
    Support
    • Journey Support Team

    Hi Deirdre - thanks so much for bringing this to our attention! It looks like on desktop, your theme isn't compatible with the Inview feature that allows ads to scroll within their ad boxes as the reader scrolls down the page. I disabled this feature for desktop on our end, and now your posts should be displaying properly.

  • Deirdre Olsen

    Looks like that fixed it. Thanks so much for your quick response in resolving the issue!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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