Support
- Journey Support Team
Support Engineering Manager
- Total activity 1233
- Last activity
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Activity overview
Latest activity by Support-
Support created an article,
Google Analytics Consent Mode Implementation
This covers the advanced implementation of the Google Analytics Consent Mode setting. This covers how to set default consents prior to Google Analytics activation and/or how to tell Google Analyti...
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Support created an article,
What Is Google Analytics Consent Mode
The most popular request for our consent management platform(CMP) is for integration with Google Analytics. We are very excited to announce that we have added a new feature to your dashboard: Goog...
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Support created an article,
13 Fast, Easy Ways to Improve Site Speed
If you’re looking for simple but effective ways to improve your site speed, then this article is for you! The below suggestions are all quick, easy wins that can help improve your site speed and Co...
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Support created an article,
What Journey Supports Directly
Journey is a self-service product supported primarily by the community, but our support team is still here to help with the following specific issues. Please note: if your issue falls out of the s...
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Support commented,
Official comment Hi Suraj Kayastha ! As long as you don't see any warnings at the top of your Grow dashboard about the ads.txt file or privacy policy, you should be good to go. The recrawling is only for retargetin...
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Support commented,
Silvia Gentile Polese You're paid through impressions - not sessions. Your earnings and impressions are tracked separately by the ad server, and they're not based on analytics. This means that your...
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Support commented,
Shama Shafiq If the sessions updated, then RPM would also change since RPM is Revenue / Traffic * 1000 = RPM, but this isn't revenue impacting. You can read more about RPM and how it's calculated h...
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Support commented,
Hi Helene M. ! We recommend creating a new property so that you still have your historical data from your view in your own timezone, but this is just a recommendation and it's ultimately up to your...
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Support commented,
Official comment Hi Shama Shafiq ! For your analytics, I would make sure the GA4 account connected to the dashboard is implemented with the standard method of having the GA4 tag in the <head> area of the site witho...
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Support commented,
Official comment Hi Monica P ! This can sometimes happen as the dashboard first establishes a connection to your GA4 account, but typically it will go away within 24 hours. It also looks like this message is no lon...