Support

If you notice that you can see the adhesion ad (the ad that sticks to the bottom of the screen as you scroll) on your site, but you are missing content ads and/or the sidebar ad, then it's likely a...

A Robots.txt file is a text file that tells crawlers (or web robots) which URL’s they can access on your site. This file is mainly used to manage requests from search engines, but it can be altered...

On the Squarespace platform, there is no option to host the ads.txt file on your site. However, they do allow for a redirect, which is preferable since you will not need to keep manually updating t...

RPM is a metric that helps you understand your ad revenue relative to your traffic. RPM stands for revenue per mile (revenue per 1000). It is a measurement tool that shows you earnings accrued for...

If we are unable to see the script for any reason then you will be notified in the Grow Publisher Portal that the Journey script is missing from your site: Don’t be alarmed! There are a few troubl...

To ensure your Ads.txt file is installed in the right location, the easiest thing to do is reach out to your host for assistance with this. If for some reason they are unable to help you, ask them ...

To ensure that you and your readers are seeing the most current version of your site, you’ll want to clear out your site’s cache. Clearing your site cache via your caching plugin should be enough t...

Getting your ads.txt file up and displaying the correct information is extremely important. The ads.txt file tells the partners spending on your inventory that they are allowed to serve ads on your...

If you installed your ads.txt file directly into your site files and are getting the “Your ads.txt is missing or out-of-date…” message, please follow the steps below. First, check to see if your ad...

Caching allows a site to load faster, but that doesn’t always include the most up-to-date version of your site. To ensure that you and your readers are seeing the most current version of your site,...