Support

Hey Abdul Rehman – can you please check your spam folder for this email? Let me know if you're not seeing it here. 

Hey Muntaseer Rahman  - I just reached out on your other thread, and made the adjustment John previously mentioned in this thread. Let us know if you have questions! 

Karentmb It doesn't look like you're using Google Analytics on the site I was able to ID from your email - what site is this in reference to?  Alex Brown - could you try accessing the dashboard in ...

Joanne T  — Let's start with your Analytics. Could you please access your Journey dashboard (https://publishers.grow.me/) in a new incognito browser window and send me a screenshot of what you're s...

Hi Hilda Sterner — email verification when onboarding will always go to the email address that's associated with the ‘owner’ role. In this case, it's the email tied to hildaskitchenblog.com. It sou...

Ugo Obi - could you please send along a link to a specific example of where you're seeing the behavior on your sidebar? This will help our team in instances of troubleshooting. Please see my last m...

Hi Karentmb — could you send along a screenshot of where you're having trouble? I was able to upload an image to the site information on one of our internal accounts, could you confirm if you're hi...

Darko Todorovski — you'll want to follow the instructions found here to install the Journey Script through the Grow plugin, not the Mediavine Control Panel plugin, on your site. If you would prefer...

Hey Chelsea Relander — thanks for reaching out! If you're still seeing these urgent tasks, I have you try accessing your dashboard through a new incognito browser? If you still see them,  please se...

SAWAHITS — Sorry to hear that you're having a little trouble! Could you let us know a bit more about how you're attempting to log in? Are you logging into your Journey dashboard first, then navigat...