Support
- Journey Support Team
- Total activity 1068
- Last activity
- Member since
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- Votes 12
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Activity overview
Latest activity by Support-
Support commented,
Official comment Hi folks — we've pushed out a fix for this behavior. You may need to log out and back in for the change to take effect. Feel free to let us know if you're still having issues.
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Support commented,
Hi Aman Singh — Thanks for reaching out! We recently pushed an update to help folks experiencing issues accepting the new TOS. Are you still unable to accept? We are currently investigating a new e...
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Support commented,
Hi Thomas — Our engineers are currently investigating reports of a generic error when attempting to accept the TOS. As soon as we have an update, we'll be following up here.
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Support commented,
Hi Andrew Joseph— Our engineers are currently investigating reports of a generic error when attempting to accept the TOS. As soon as we have an update, we'll be following up here.
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Support commented,
Hi Mst Shekh Jannatun Ferdousi — Our engineers are currently investigating reports of a generic error when attempting to accept the TOS. As soon as we have an update, we'll be following up here.
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Support commented,
Hey Kevin Conway — Thanks for reaching out! Our Engineers are currently looking into this. As soon as we have an update, we'll reach back out.
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Support commented,
Hey Matthew H — I took a quick look at the site, and I can confirm that Event-driven ads are enabled. It's more likely that what you're seeing is tied to low demand for these types of ads on your s...
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Support commented,
James Dunworth Thanks for reaching out! This doesn't look to be something that's implemented through the Journey script. I checked the link you sent along, but I'm not seeing ‘Discover more’ load i...
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Support commented,
Darko Todorovski Earnings and Session data are delayed by 24 hours, as Google does not provide accurate session data until this time, meaning it's normal to not see ‘yesterday’ data until another d...
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Support commented,
Muhammad Yasir Aslam I touched base with our team, and they've confirmed that they've connected with you via Email regarding identity verification. If you have not seen our team's email, please che...