Missing All Ads that worked about a week ago

February 12, 2026 02:43

Hi, I have had ads successfully running on my site (mygrowingcreativelife.com) since May 2025. About a week ago (beginning Feb 2026) they stopped working. I see 3 dots where the ad should be, but it doesn't load. Also, I uninstalled and reinstalled all of my plugins, but that did fix the issue. Please help!

Comments

2 comments

Support

Journey Support Team

February 12, 2026 21:15
Hi Nikole Davis - I've made an adjustment which should help — could you let me know if everything looks good?
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Nikole Davis

February 12, 2026 22:32
Yes! It is now working on all browsers and devices. Thank you!
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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