Support
- Journey Support Team
- Total activity 1177
- Last activity
- Member since
- Following 0 users
- Followed by 7 users
- Votes 14
- Subscriptions 438
Activity overview
Latest activity by Support-
Support commented,
Erin Thanks so much! Ads are displaying, but I noticed that you're using a content hint in your sidebar, which is overriding Journey's in-content ad placements. Removing this HTML block in your sid...
-
Support commented,
Emrah you're all set!
-
Support commented,
viniciussn — it looks like I'm seeing ads display, could you please take a look? Existing ads will need to be removed in order for the script to properly display ads.
-
Support commented,
Hi Andrei — in order for us to take a look at how ads are displaying, we'll need adsense removed and the Journey script re-added to your site. If you make those changes, please let us know.
-
Support commented,
Hi ExploringTheFoodScene - as my colleague stated, it looks like your tipalti account has been properly set up, and I don't beleive the error you're seeing is tied to a different business info name...
-
Support commented,
kkr Thanks so much for looking into this. I'll put this on our engineering team's radar, but note that this isn't something we'll be able to push out a fix for in the immediate future. In the meant...
-
Support commented,
Marissa Thanks for providing that link. It looks like ads are displaying as expected on that post. Posts with lower traffic can, on occasion, see odd metrics due to rounding errors. That said, the ...
-
Support commented,
Heath Criswell you're all set!
-
Support commented,
Hi Diana Fung — I've made a quick adjustment that should help. Could you take a look and let me know? Thanks!
-
Support commented,
Erin once you've set up your payment information, you do not need to go back through this onboarding step. If you would like to update or view your payment information once more, this can be done b...