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Low RPM and Posts disappear

Andrei

Hello. I posted my request about low earnings and included my site URL, but the message was not published.
Then I repeated the request without the site URL, and I got a reply telling me to provide my site.
I provided the site, and now my request is missing from the forum again.

It looks like your moderation settings are incorrect and anything that includes a site URL is being removed.

My message was: community_comment_47657914828059

Please restore it and answer my question - it has been 1.5 months already.
I understand that Journey doesn’t have direct support, but there is AI now and it can parse questions and group them for you, and even one person can handle the flow.
Right now it feels like you built the product (Journey), but publishers are writing into a dead wall.

My website, Fenderserialnumberlookup dot com, was recently approved, but the ads aren't displaying correctly. After about a month of waiting for my revenue to improve (and for a response), I switched back to AdSense—and my earnings are about 10 times higher.

Could the issue be related to ad serving or settings on your end? Could you please check and, if necessary, update/re-scan/restart/reset any necessary settings?

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Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hi Andrei — in order for us to take a look at how ads are displaying, we'll need adsense removed and the Journey script re-added to your site. If you make those changes, please let us know. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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