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Error Occurred during payment setup

ExploringTheFoodScene

Hello,

As per other threads with this problem, it seems I need a support person to check my account. The error message is below. 

 

Potential error: I set my blog name as the business name - instead of my real one. Could that be the issue?
 

The website link is: https://exploringthefoodscene.com/

Can't wait to have this resolved and finally enjoy this milestone!

Thanks :)

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Comments

3 comments

Date Votes
  • Support
    • Journey Support Team

    Hi ExploringTheFoodScene , I took a look at your Grow Publisher Portal and your Mediavine Dashboard and it looks like your Tipalti connection is already set up. Are you still running into this issue?

    0
  • ExploringTheFoodScene

    Hello Support, yes, my issue is still ongoing. 

    I'm wondering if the issue could be that the business name is my blog whereas in Tipalti is my first and last name.

    Could that be?

    0
  • Support
    • Journey Support Team

    Hi ExploringTheFoodScene - as my colleague stated, it looks like your tipalti account has been properly set up, and I don't beleive the error you're seeing is tied to a different business info name. 

     

    Could you try logging into your dashboard (https://publishers.grow.me/) in a new incognito browser window, and let us know if that helps? Please use the link I've included in this message to log in.

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