Error Occurred during payment setup

March 09, 2026 10:42

Hello,

As per other threads with this problem, it seems I need a support person to check my account. The error message is below.

Potential error: I set my blog name as the business name - instead of my real one. Could that be the issue?

The website link is: https://exploringthefoodscene.com/

Can't wait to have this resolved and finally enjoy this milestone!

Thanks :)

Comments

1 comment

Support

Journey Support Team

March 10, 2026 20:41
Hi ExploringTheFoodScene , I took a look at your Grow Publisher Portal and your Mediavine Dashboard and it looks like your Tipalti connection is already set up. Are you still running into this issue?
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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