Support
- Journey Support Team
- Total activity 221
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 2
- Subscriptions 79
Activity overview
Latest activity by Support-
Support commented,
Hi Angie Gross ,Thanks for your patience!When it comes to our script correctly placing ads in page builder articles, a lot of what it comes down to is two factors:1. Is there a unique target for th...
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Support commented,
Hi David Becker Which site is this for? I'm not seeing this email you're using connected to a Journey site.
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Support created a post,
Data Delay - January 8, 2026 - RESOLVED
Hello Journey Publishers! Our engineering team let us know about an issue with reporting data from January 7, 2026. By default, the reports were not showing the data, but if you changed the filters...
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Support commented,
Hi Olalusi Enoch , It looks like our script is being added to your site twice. This can cause issues loading ads in and can result in lower revenue.
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Support commented,
Hi Robert Bargas , I had our script recrawl your site. I'm now seeing your ads again so you should be good to go!
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Support commented,
Hi Laura Dennis While you can use the Grow Publisher Portal to manage your ads, your ads are placed on your site from our Journey offering. We now offer access to our new Dashboard to manage your J...
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Support commented,
Hi Karen Gibson , if you check out the Earnings Adjustments section of your Payments on either the Grow Publisher Portal or the new Mediavine Dashboard, you'll see that there was a reporting issue ...
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Support commented,
Hi Dawn Yucuis , if you check out the Earnings Adjustments section of your Payments on either the Grow Publisher Portal or the new Mediavine Dashboard, you'll see that there was a reporting issue t...
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Support commented,
Hi Heath Criswell , I took a look at your site and I'm just seeing a blank white page with a subscribe widget in the lower right corner. You may want to make sure your site is up and running.
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Support commented,
Hi Keith Ericksen , I had our script recrawl your site and now I'm seeing in-content ads on your posts.