Support

Hi Dean , it looks like our script is being lazy loaded on both sites. You'll need to serve our script without any optimizations or minification in order for it to load correctly.

Leanne Meyer The Journey script is designed to target ads on posts, not on pages. Additionally, when I visit your site, I see a variety of ads. When you visit your site a lot, such as when you're w...

Anas Khan  Both Journey and AdSense use a variety of ad partners and some of those partners have different icons or logos. There isn't currently a single type of signifier for which partner we're u...

Hi Matthew H , That's certainly strange! I took a look at your site and I'm not able to get this behavior to occur. Does it happen every time you load the page? Or do you have to do any certain act...

Hi Vikas Tiwari , Our script is designed to target posts and not pages, including the homepage. 

Farah Salem , It's possible you have some kind of firewall or filter that is blocking our crawler. You may need to add MediavineMetadataParser to your allowlist for bot traffic if you have somethin...

Hi Danny Davis , Thanks for letting us know!I had our script recrawl your site and you should be good to go!

Hi Kevin Groome , I had our script recrawl your site and you should be good to go!

Hi Anas Khan We are not connected to Google AdSense (Ads by Google) and we require exclusivity to run ads through Journey. For more information, you can check out this page.

Hi Sean feel free to reach out to payments@journeymv.com for any payment related questions