Did you add a sidebar or unstick your sidebar? Post here!
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If you've noticed that your sticky sidebar ad has gone missing or you've added a fancy new sidebar to your site and need an ad targeted - Post here so our Support Engineers can take a look!
Important Notes:
- Our script will not be able to place a sticky sidebar ad if you have your sidebar set to stick on it's own. You'll need to ‘un-stick’ your sidebar to make sure we can properly target an ad there.
- Your sidebar needs to be at least 300 pixels wide.
- The sticky sidebar ad is one of the most viewable ads for desktop users, so the shorter the sidebar the better. This means that the reader gets to ‘stick’ with that ad unit longer and that it allows it more time to refresh.
- That said - our ads won't load in the first screen view so you'll want to make sure that is pushed below the fold.
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Hello, I have recently ‘un-stuck’ my sidebar, so I'm writing here to ask for support.
Thank you! This info has been useful.
Site: mamamalaga.com0 -
Hi Mary,
Sidebar ads are not showing on my websites plus wanted to check if Journey supports video ads as well?
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Rosana Matos de Araujo and DriftXP You're all set!
Journey places the Universal Video Player by default on all sites - you can read more about the type of ad placements Journey offers here.
Thanks!
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Hi Support,
Thanks for super quick response and you're amazing.
The side bar ad is now showing on the website.
However, I couldn't find the Universal Video Player ad that you mentioned on any of my pages. Can you please check once?
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DriftXP I'm seeing the video ad displaying on your site on my end – here's a screenshot for reference:
As the site owner you might not always be served every ad placement (including the video ad), but it doesn't mean ads aren't working correctly - it just means you've likely run out of premium ad impressions or ad spend is lower for you since you're on the site more frequently than a typical user.
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Yeah, I got your point.
Thanks for your assistance.
You've been super helpful!
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Hi. I am getting responses from some viewers that they dont see any ads on my site www.newtrendsetter.com , can you please check this out :) Best Frode
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Frode Remmen Ads are loading on your site as expected. It's possible these viewers have an ad blocker or some type of firewall installed.
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Hello, could you please check for me if you can add ads in the sidebar on my website? Thanks!
https://www.quefaireenthailande.com/applications-utiles-en-thailande-2025/
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Florian you have to disable the sticky functionality so it doesn't scroll as the user scrolls in order to have the sidebar ad. Otherwise, the sidebar ad will overlap with the sidebar.
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Thanks Rachel. Done. What can I do now to get the ad on the sidebar? :)
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Florian you should see the sidebar ad now - thanks!
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Hi
I enabled sidebar can you adjust ads for it.
And i don't see ads in content(between paragraphs), and no video ads
can you also check them
Link for content https://marinetl.xyz/story/crazy-gossiping-in-the-cultivation-world/crazy-gossiping-c1/
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Thanks, Sridhar! You're all set.
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I still don't see ads between paragraphs
Edit:
Now I see In-Content Ads,
Universal Video Player still not showing
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Hey Sridhar, I'm seeing the video ad displaying on your site on my end – here's a screenshot for reference:
As the site owner you might not always be served every ad placement (including the video ad), but it doesn't mean ads aren't working correctly - it just means you've likely run out of premium ad impressions since you're on the site more frequently than a typical user.
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Hi, I have recently unstick my sidebar, can you please add the ad unit there as well?
Website: https://waifupulse.com/
Thank you!
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Hello! I'm not seeing any adds in my sidebar (video or otherwise).
URL is: https://thelabormama.com/Thank you!
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Hey Masab Farooque, you're good to go!
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Hey Laura Mansfield, since your site is using the Showit theme, you'll need to follow the steps in this article from Showit to try and set up sidebar ads since the Showit sidebar isn't natively compatible with ad placements.
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Hello Journey support team. Inquiring about epicbend.com
I've been troubleshooting this issue for 3 days and pulling my hair out. My sidebar ad is still sliding to the right when scrolling down.
- I've created this single page with its own template to troubleshoot: https://epicbend.com/aerial-photos-san-francisco-to-bend-oregon/
- If I eliminate everything in the sidebar, the ad appears fine and scrolls correctly.
- If I add even a single element (as you see, I've added only 1 single image in the sidebar), the problem reoccurs
- I've tried adding Custom CSS ‘display:block’ to virtually every element on the page. Even tried the ‘!important’ tag.
- For some reason the ad must still be inheriting the ‘display:flex’ style from somewhere, but I cannot figure out where
If you could inspect one more time and give me any clue, would really appreciate.
thanks
Glenn
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Hi Glenn VanLandingham I took a look at that post that you're using to troubleshoot and I'm still seeing the sidebar using display:flex. To fix this problem you'd need to make sure the sidebar was display:block instead of display:flex, which you can get help on and more information about in this thread.
Hope this helps!
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Hi Journey Support Support Team, I’ve noticed that my sticky sidebar ads are not appearing on my desktop site anymore. My website is namastetonihao.com and the stick side bar ads should be on all my blogs, but they're now missing.
Please can you help fix? Can you help recrawling my site again, or troubleshoot? They worked fine a month ago then all of a sudden they were gone.Thanks in advance.
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Hey Han Jade Chan – I looked over your site, and I noticed the sidebar on your posts have sticky functionality. This stickiness conflicts with the sidebar ad unit, so this sticky behavior will need to be disabled before your site can be re-crawled. Let us know once it's been disabled and we'll take a look!
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Hi there
We just got accepted into Journey and have some trouble figuring out all the ad placements We added a sidebar to our blog posts (min-width 300px) and made sure via CSS that it's scrollable (not-sticky), but we don't see any ads in there. Could you help us?
Also, we only see the cohesion-ad at the bottom, even though we're just using the wordpress editor in our theme (no Elementor or Divi or anything like that). Is something wrong with our theme? When Grow enabled the subscriber thing by default it did show that email block in between paragraphs so I think it is possible for the script(s) to understand the HTML of our website. Some help would be greatly appreciated!
The website is www.tastingsunsets.com. Thank you!
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Hey Kelvin Vermeulen - thanks for reaching out! Journey will automatically detect when changes are made on your site, and will ‘re-scrape’ it in an attempt to optimize ad placements.
I checked this morning, and it looks like it did make a few adjustments that seem to be working better. Defintiely let us know if you're not seeing those changes on your end.
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Hi Journey Support Support Team, I’ve noticed that my sidebar ads are not appearing on my desktop site anymore. My website is namastetonihao.com and the stick side bar ads should be on all my blogs, but they're now missing. They worked fine for a year on my side bar and then all of a sudden the side bar ads were gone. I've removed the "sticky" as instructed.
Please can you help fix? Can you help recrawling my site again, or troubleshoot?Thanks in advance!
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Hi Journey Support team! Thank you for looking into this, it seems like all ads are working fine now. All good! Kind regards, Kelvin
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Hey Han Jade Chan – your site has been re-crawled and I'm now seeing your sidebar on your posts!
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Hi Journey Support Team!
I've removed the sticky sidebar widget on my WP site now, but the sidebar ad still isn’t showing up. Could you take a look?
Thanks!
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