Support
- Journey Support Team
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Activity overview
Latest activity by Support-
Support created an article,
Journey 1099 FAQ
Tax Time! Friendly Reminder - each Publisher is responsible for their own tax reporting. Note: If you did not fill out a W9 and instead selected “Non-US” as your tax designation in your payment pro...
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Support commented,
Official comment Hey! After 60 days, your dashboard will reset automatically, allowing you to reapply.
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Support commented,
Hey Hamza Kalim Ullah - We're currently working on a streamlined process to help publishers transition from Journey to Mediavine as smoothly as possible, but graduation isn't automatic at this curr...
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Support commented,
This is a great question! Google likes Jump to Recipe buttons — it’s all about balance. You want it easy to find for readers who need it, without pulling everyone else away from scrolling.Yours is ...
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Support commented,
Hey Joanne T - A lot of the time when we see this happen, it's because there's an ad blocker that's conflicting with how the new dashboard is loading! If you're able to open it in an incognito brow...
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Support created a post,
What to expect from RPM in January
Whether this is your first January with Journey—or your first January running ads on your site—it’s important to know that January is always a bit of a shock, especially coming off Q4, which is typ...
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Support created an article,
Why does RPM (and Ad Spend) drop in January/July?
Advertisers plan their spending well in advance.Brands won't blow 12 Months of budget in the first month! They know they’ll spend more in late November and early December because consumers spend mo...
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Support created a post,
Traffic Spikes from Non-Monetized Regions (China & Russia)
Since October, some publishers have noticed sudden traffic spikes originating from China and Russia. In many cases, this traffic appears to be associated with bots or crawlers rather than real read...
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Support created a post,
NEW FEATURE: Opt-Outs
We’re excited to share a new update — you now have the ability to opt out of certain ad categories directly from your Journey dashboard! 🎉You’ll find this new option under your Dashboard. This feat...
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Support commented,
Hey boatsgeek - send an email to help@journeymv.com and I can reset your dashboard so you can reapply.