Support

  • Journey Support Team
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Activity overview

Latest activity by Support
  • Support commented,

    Milton Campbell - Your site has been recrawled and your in-content ads are good to go. Since your sidebar has sticky functionality, the script didn't place a sidebar ad on your new theme. Let us kn...

  • Support commented,

    steven your site has been recrawled and I'm now seeing in-content ads!

  • Support commented,

    Hey Olalusi Enoch - If you're not seeing the Spotlight Subscribe form or the Recommended Content form, it's likely because you don't have the correct content selector set. You'll want to double che...

  • Support commented,

    Hey Shama Shafiq  - When I visit your site I'm seeing the sidebar ads load without issue. If you're still having issues seeing your sidebar ad when you visit your site in an incognito window, you c...

  • Support commented,

    Vandana Vishwakarma - I looked over your site, but on my end I'm not seeing a sidebar on the pages I checked. Would you mind double checking to make sure your caches have been fully cleared, and th...

  • Support commented,

    Roger Ianjamasimanana I'm seeing in-content ads on the post you linked, so you're all set! Let us know if you still notice any pages that are missing in-content ads and we'll be happy to take a look.

  • Support commented,

    Hey Shaun Marrs - Recrawling the site is a process that we have to initiate on our end. If you don't mind sharing the posts you're referring to, we'll be happy to take a look and get them recrawled...

  • Support commented,

    boatsgeek  - your site has been recrawled and you're all set!

  • Support commented,

    repixify - The Journey script won't target multiple sidebar ads on a post, so you won't get sidebar ads on both sides of the page. That said, sidebar ads are now showing on https://www.repixify.com...

  • Support commented,

    Hey Robert Marshall - In order for ads to be placed on those pages, you'll need to add a unique HTML selector that will allow our script to identify the content area. This article goes into more de...