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2 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Shama Shafiq  - When I visit your site I'm seeing the sidebar ads load without issue. If you're still having issues seeing your sidebar ad when you visit your site in an incognito window, you can feel free to link the specific page you're looking at and we can take another look,

    0
  • Shama Shafiq

    Hi, I checked it seems to be showing now. Thank you for your quick response. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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