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  • Support
    • Journey Support Team

    Hi Loralee Ahmu — I'm not seeing an email about your termination on our end. For context, you were correct in emailing help@journeymv.com regarding this, as we don't handle this on the community.

    I recommend reaching out once more if you haven't heard back. 

    -1

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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