Support

Hi Shah - I tried to find your email to payments@mediavine.com but I didn't see anything. Did you write in? 

Hey Wycliffe Nyaanga When setting up your Payment profile, do you have the option to click Confirm and Continue at the bottom of that pop-up in your screenshot? It typically looks like this.If you ...

Hi Michelle, We have an ongoing thread about the differences between Google Analytics and Grow Analytics here. We also have a help article that talks about it a little further. Why Is Grow Analytic...

We generally don't recommend comparing your RPM with other sites, as there are a lot of different factors that go into that final result-- things like user behavior, content formatting, traffic mak...

Hey Margaret, Journey by Mediavine ads are programmatic. In a programmatic advertising setup, all ads are served based on each individual reader, their browsing history, and browser cookies. For ex...

Hey DaveZ - I had this thread saved specifically for when I could officially let you know Ad Density is now a feature we offer! You can read more about these settings here. But I did want to touch ...

Hi Caitriona! In Step 1, you'll want to put in your actual physical address where you live and then click “Select to be paid in a different country than the above” at the bottom. Step 1 needs to be...

Triana Tinajas Balboa Your revenue is paid directly from the advertisers based on the ad impressions your readers see. This means that even if the session data isn't aligned, you still did get paid...

Hey there! Journey does accept Canadian traffic. You can read more about what we look for in a site's application here. 

Hi Triana Tinajas Balboa - Your earnings and impressions are tracked separately by the ad server, and they're not based on analytics. This means that your earnings will still be accurate and unaffe...