Support

Hi Megan H. - it looks like I'm seeing the same behavior as Mary. I only see Ads when I manually bust the cache on my end by appending a ?test=123 to the end of any URL I tested this morning. Could...

Hey Carole Yu - Elementor is generally compatible with Mediavine ads since there's more customization options with Mediavine, but we don't recommend using pagebuilders in general because they don't...

Hey Shah - it looks like there may also be a max-width style applying on all .container elements which may be cutting off ads - it also looks like your sidebar ad would need to be included in this ...

Hey Shah! I recommend giving the above solution a try. 

Hi Jeanne Grunert - the contents of your site's Ads.txt file are different than the up-to-date version of the file that can be found from the Journey Settings tab in your Grow dashboard. Updating t...

Hey folks - The Journey and Grow scripts are fully optimized for page speed, so they shouldn't be the primary culprit when it comes to slower performance. We've seen Journey sites pass core web vit...

Hey Regan Jones - thanks for writing in! I'm not able to replicate the ‘video slide in’ behavior you're seeing. Journey will only place a single video ad in the lower corner of your device, but it'...

Hey Diego Bechi - thanks for reaching out! It looks like there's a ' defer appended to the end of the Journey Script when I view the the raw HTML of your site. This is likely why you're not see...

Hey Christian - it looks like you're using TagDiv, which doesn't have a unique sidebar class that Journey can use to accurately target a sidebar ad on your posts. For example, Journey was targeting...

Hey Thomas Hauck - thanks for reaching out! The warning you're seeing is expected if you're switching from Adsense to Journey. You can safely ignore this moving forward, as Journey will be managing...