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Multiple video ads on mobile (slide in)

Regan Jones

In trying to reduce ad density to help with site loading speed issues (which is another topic), I've noticed that on mobile, my site loads 2 video ads as slide-in from left side. Once these ads appear, my site locks up and there is no way to scroll the page. I've turned down ad density to its lowest setting but the problem remains. I noticed it on this page: https://thisbakinglife.com/easy-sourdough-instructions/?

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  • Support
    • Journey Support Team

    Hey Regan Jones - thanks for writing in! I'm not able to replicate the ‘video slide in’ behavior you're seeing. Journey will only place a single video ad in the lower corner of your device, but it's also possible that in-content ads can display a video ad. The Journey script won't place a ‘slide-in’ ad like you're describing, and you may want to check to see if another plugin on your site is responsible for this behavior. 

    Additionally, density will only control the number of in-content ads Journey is placing on your post. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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