Support

Hi Linda Robison - it looks like there was a delay in dashboard reporting last week. All looks well now, if you're still having trouble, try logging out and back in. 

Thanks, Nell! Our ad operations team has been working on blocking these redirects. For security reasons, I can't share any additional updates, but this is something we're actively investigating

Pietro Romeo - apologies - could I have you check once more? 

Matt G - it looks like there's a few different post templates in use on the site, which Journey was not able to pick up on. I've made an adjustment from our end. 

Ugo Obi it looks like your sidebar is sticky, meaning Journey is not able to place a sticky sidebar ad on your site. The' Want Fewer Ads Like This One?' ads you're seeing are common for sites that ...

Taylor Morkin I recommend connecting with the developer of the plugin you're using to host your Ads.txt file, as we're unable to support any non-journey products. You may also want to connect with ...

Pietro Romeo it looks like sidebar ads are displaying after disabling your sticky sidebar. Journey will only place ads on post content, and not on pages. 

Hi Chris,Our ad operations team is working with one of our partners to address the pop-ups you're seeing. For security reasons, we cannot comment on the status of these reports, but I would be happ...

@Tamara Douge, could you let us know the name of the site you're seeing this for? 

ADAM SOPF - thanks for reaching out!  You're all set.