Manually Installing Grow Script - "Unable to Verify" Notification

January 06, 2026 21:15

I am unable to run the Grow plugin on my Wordpress site as it conflicts with my theme. I've been using the Ads.txt plugin to update the new Grow scripts when there's changes. Up until a few months ago this has worked fine.

My Grow dashboard currently says my Ads.txt is out of date and when I put the new ad code into the Ads.txt plugin it continually says it's “unable to verify” the script. I can't find a way to update the script.

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1 comment

Support

Journey Support Team

January 06, 2026 22:32
Taylor Morkin I recommend connecting with the developer of the plugin you're using to host your Ads.txt file, as we're unable to support any non-journey products. You may also want to connect with your host for other options regarding hosting an ads.txt file.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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