Support

Hi Serhii I took a look at your site and things are looking great and you have full width ads being served now.

Hi Laura Villanueva , I went ahead and updated the targeting for the Mediavine Privacy Policy language so that it is placed within the body of your Privacy Policy instead of at the bottom of the pa...

Hi ramshayaseen , It looks like your site is using TagDiv for a page builder. Page builders like TagDiv can cause issue with Journey's ad targeting because they don't have consistent structure betw...

Hi Alex Mills , which website is this in reference to?

Hi zulqarnain , I just took a look and your ads.txt file downloaded correctly from your dashboard for me. If you could try downloading it again while in an incognito or private browsing window, tha...

Hi CRISTINA ROSANO , I took a look at your site and it looks like you've got all of your ads populating like normal.

Hi Michael Simpson , that sounds frustrating!I can see on your site that you do have the Grow plugin running correctly. While you're logged into your wp-admin page, go to your Grow Publisher Portal...

Hi Reed , I just sent over another verification email to you. If you still aren't receiving it to your normal inbox, please double check that you're checking the email associated with your Journey ...

Hi bevon austin ,I went ahead and had our script recrawl your site, so you should be go now!

Hi williamhebb , you should be able to place the blocklist <div> within the <header> or <footer> element in order for it to be functional.