Support

Hi muhammad aqib , Journey does not place in-content ads on the homepage.

Hi Jim Kollias , The sticky sidebar ad offering for Journey sites has a set screen width that it will appear on. It will only appear on screen widths that are 1100px wide and over, and this setting...

Hi Dean , it looks like our script is being lazy loaded on both sites. You'll need to serve our script without any optimizations or minification in order for it to load correctly.

Leanne Meyer The Journey script is designed to target ads on posts, not on pages. Additionally, when I visit your site, I see a variety of ads. When you visit your site a lot, such as when you're w...

Anas Khan  Both Journey and AdSense use a variety of ad partners and some of those partners have different icons or logos. There isn't currently a single type of signifier for which partner we're u...

Hi Matthew H , That's certainly strange! I took a look at your site and I'm not able to get this behavior to occur. Does it happen every time you load the page? Or do you have to do any certain act...

Hi Vikas Tiwari , Our script is designed to target posts and not pages, including the homepage. 

Farah Salem , It's possible you have some kind of firewall or filter that is blocking our crawler. You may need to add MediavineMetadataParser to your allowlist for bot traffic if you have somethin...

Hi Danny Davis , Thanks for letting us know!I had our script recrawl your site and you should be good to go!

Hi Kevin Groome , I had our script recrawl your site and you should be good to go!