Support
- Journey Support Team
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Recent activity by Support-
Hi Powlow29 , I had our script recrawl both of your sites. Your targeting has been updated but I did notice that your sidebar on one site is sticky. This interferes with our sticky sidebar ad, so w...
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Hi Invent High , I can see that you added in the .journey-content class to your site, however it needs to be on the innermost container for your posts, like the element that I pointed out in the pi...
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Hi Alvin Bohol , I just had our script recrawl your site and you should be all set now!
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Hi Invent High , It looks like you're using a custom built website. Because of how Journey targets your ads, this can sometimes pose a problem when there isn't a unique identifier to show the scrip...
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Prowse Hargood Thanks for letting us know! We had the script recrawl your site and you should be good now.
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Hi Anurag Rao I had our script recrawl your site and you should be good to go!
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Hi Vincent Weis , Our system will look for every instance of other ads script on your site and will not place our script unless there are no instances in the source, so using a script to remove the...
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Hi Diane Ringler , Our script will place ads in your content as high up on the page as it can below the first screenview. Our research has shown this to be the optimal way of running programmatic a...
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Hi Jim Kollias , thanks for letting us know! I just had our script recrawl your site and you should be good to go!
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Hi Jordan , I took a look at the two sites that are associated with you and I'm already seeing sticky sidebar ads on both of them. Which site did you want us to take a look at?