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9 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Nauman – Just to confirm, you're referring to ads on gamerviolet.com, right? I visited your site and I'm seeing your in-content ads load in, so I just want to make sure we're on the same page.

    0
  • Anurag Rao

    Hello, 

    My blog bibleanalysis.org is facing the same problem. Only footer ad is visible. I request a solution to this problem. 

    0
  • Support
    • Journey Support Team

    Hi Anurag Rao I had our script recrawl your site and you should be good to go!

    0
  • Anurag Rao

    Thank You.

    1
  • Manoj Sharma

    Hello,

    There is no ad showing on my website: loveyouenglish.com. Please look into it.

    0
  • Support
    • Journey Support Team

    Manoj Sharma - it looks like we're not seeing the Journey script on your site. You'll need this in place if you want to run Journey ads. 

    Also, I'm seeing adsense scripts on your site which will need to be removed if you would like to put Journey ads on your site. 

    0
  • Sparrowrefashion

    I’ve been accepted into the Grow Journey program over a week ago, and my dashboard says that ads should be serving (“Congratulations! Welcome to Journey!”), but I’m still not seeing any ads or analytics activity on my site.
    Here are the details:

    • Site URL: https://sparrowfindsfromjapan.com/
    • Platform: WordPress.com (not self-hosted)
    • Grow Plugin Installed: Yes, “Grow for WP” version 1.5.3
    • Plugin Connected: I’ve completed the setup and entered the correct Site ID
    • Issue: No ads are displaying, and analytics in the Grow dashboard are still at zero
    0
  • Support
    • Journey Support Team

    Hey Sparrowrefashion - We just made an adjustment on your end and I'm now seeing ads load in, so you should be all set now! 

    0
  • Sparrowrefashion

    Thank you! I can see the ads now — everything’s working.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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