Support

Hey Avi Jain  – We don't have HTML code that will allow you to place Journey ads, but if you link the pages you feel are missing ad slots, we can take a look and see if re-crawling those pages will...

Hey Han Jade Chan – I looked over your site, and I noticed the sidebar on your posts have sticky functionality. This stickiness conflicts with the sidebar ad unit, so this sticky behavior will need...

Hey Kosmo – I looked over your site to see if there were any technical issues, and I noticed your site has a Journey ad script installed that does not match the script in your Journey dashboard. Ha...

Thanks for taking care of that Loraine Lee! Your site has been rescraped and your sidebar ad looks good to go.

Hey khristine jackson! I looked over your site, and I noticed you have two instances of the ad script installed, and one of these instances is being optimized by your Perfmatters plugin:Having mult...

Hey Marina Šestan – your site has been updated and you're good to go!

Hey Ameen Khan - To troubleshoot, you’ll want to go through the steps in the official comment on this post. It sounds like you’ve tried adding the script multiple ways, so next you’ll want to disab...

Hey Lara Abu Shweimeh – The Grow Portal was having a few issues this morning, but they should be resolved now. You should be able to log-in to Grow and continue the onboarding process, but you'll w...

Hey Tradarius Haynes – Your site has been re-crawled and I'm now seeing ads within your content. If you make any site changes or notice an issue where ads aren't displaying, you can comment in this...

Hey Julie Jenks – You'll either want to make sure the GA4 property that's connected to your Grow Portal is the same GA4 property that's currently being installed onto your site through Site Kit, or...