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Theme Change? Post here!

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Support
  • Journey Support Team
Edited

In general, we can work with almost any theme. The most important thing is that you have a sidebar that's at least 300 pixels wide and doesn't shrink to smaller than that. You'll also want a responsive design that includes a mobile view. 

Since theme changes have been known to make ads disappear, we recommend launching a new theme during business hours which are Monday - Friday from 9am - 4pm CST. 

Important reminders: 

  • If your new theme has a sticky sidebar, our script will not be able to place a sticky sidebar ad. You'll need to ‘un-stick’ your sidebar to make sure we can properly target an ad there. 
  • We recommend a font size between 18-22px and a line height of 1.6-1.8. 
  • Journey ad placement works best with long-form post content. Because of this - we only place content ads in post templates with long-form post content.
  • Right now, Journey only places content ads throughout actual post content since otherwise these ads could break the layout of pages. We also don't currently have an option for manual ad placement, but you'll still have the adhesion banner ad and Universal Video Player able to load on the homepage.


Once you've changed your theme - please comment in this thread with your site URL so we can make sure selectors are correct and recrawl your site if need be! 

You can also check out these help articles to assist in the meantime. 

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2

Comments

358 comments

Date Votes
  • Support
    • Journey Support Team

    Fran Whitaker I'm seeing all ads (including content and sidebar) on the site, so you should be good to go!

    0
  • Fran Whitaker

    Thank you Support 

    0
  • Support
    • Journey Support Team
    Edited

    Mary Jane Duford - you're all set! 

    0
  • Kashif Shah

    I have changed the theme because RPMs are too low …but now in-content ads are not showing on this site: https://trendygirlsstyle.com/

    0
  • Support
    • Journey Support Team

    Kashif Shah you should see content ads now!

    0
  • Mohamed Haron

    Hello Team,

    I recently made some layout changes on Pastes.io, but only on some pages. so I need to request to re-crawl my website : Pastes.io

    Please let me know. Thanks!

    Best,
    Haroun

    0
  • Support
    • Journey Support Team

    Hey Mohamed Haron - We've recrawled your site, and I'm seeing ads in the expected locations. Thanks for letting us know! 

    1
  • Guideduchien
    Edited

    Hi Journey Team,

    I recently switched my theme to Kadence on my site and have noticed that ads are no longer displaying correctly. Could you please recrawl my site to update the ad settings?

    Thanks in advance for your help!

    Best regards,
    Reda

    0
  • Kudzaishe Mufuka
    Edited

    Support Changed my site to Kadence theme and now only the sticky ad is showing, no sidebar or InContent ads , please re-crawl .  https://www.homewithava.com

    0
  • Support
    • Journey Support Team

    Hey Kudzaishe Mufuka, your site's been re-crawled and you're good to go!

    1
  • Support
    • Journey Support Team

    I re-crawled your site, so you're all set Guideduchien!

    0
  • Guideduchien

    Hi Support , thank you very much!

    0
  • Support
    • Journey Support Team

    Alper - all set! Journey has finished rescanning your site. 

    0
  • Support
    • Journey Support Team

    Alper It looks like those images are being positioned using Flexbox styling. The Journey script does not place ads between Flexbox styled elements, so if you adjust the display of these elements, ads should populate between them. 

    0
  • Support
    • Journey Support Team

    Alper I'm glad to hear that you were able to fix the problem!

    As for the Grow ads appearing again, we have another thread on the topic that goes a bit more in depth about this topic here. 

    Thanks!

    0
  • Wael Yasmina

    Hello!

    I've just added a sidebar to my posts pages. Could you please re-crawl my site.

    Cheers.

     

    0
  • Support
    • Journey Support Team

    You're all set Wael Yasmina!

    0
  • Wael Yasmina

    Thank you Tony! <3 

    0
  • Ada

    I recently changed https://beyondyellowbrickblog.com/ from Divi to Kadence and now am not getting any inline ads. I just have video and anchor ad. Could my site please be recrawled? 

    Thanks! 

    0
  • Christian Atanacio

    Hi,

    I recently changed theme for my site KusinaSecrets.com 

    I am not showing any sidebar ads. May I please request for a recrawl?

    Thank you so much!

    0
  • Support
    • Journey Support Team

    Ada and Christian Atanacio , you're both good to go!

    0
  • Stephanie Woods
    1. My site https://thebarkingblogger.com/ ads are not showing in the content after I changed the theme. Please recrawl it.  I have dumped the cache but it did not help. However, the ads are showing along the bottom and side.  I changed the theme hoping to better my results since I was previously using Elementor which was causing loading issues.  Thank you.
    0
  • Support
    • Journey Support Team

    Stephanie Woods We finished recrawling, so you should be good to go!

    0
  • Stephanie Woods

    Thank you!  It seems to be great now!  Have a great day!

    0
  • Pamela

    Hello!
    I've recently made the move from Squarespace to Wordpress, I use Gutenberg blocks (2025 Wordpress theme) . 

    This is my url: https://buttercut.org

    Thank you! 

    0
  • Support
    • Journey Support Team

    Thanks Pamela! Journey has finished rescanning your site. 

    0
  • Riena Dela Torre

    Hello, I changed the theme of my website https://turtleraine.com/, please help me re-crawl the site. Thank you.

    0
  • Support
    • Journey Support Team

    Riena Dela Torre - All set! 

    1
  • Support
    • Journey Support Team

    Sophie - thanks so much for letting us know! Journey has just finished recrawling your site. 

    0
  • kmgc

    Hiya

    I changed https://www.kmgc.online/ Themes to twenty twenty three (so page builder to WP blocks).

    I used to have in-post ads but now I only have the anchor ad & sidebar ad. I stopped WPRocket from optimising etc. So, can we try recrawling?

    Thank you :)

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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