Support
- Journey Support Team
Support Engineering Manager
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Recent activity by Support-
Hi Pedro! I'm seeing content ads load on your site on my end:I recommend checking in an incognito window and making sure you're not running any ad blockers. You can also add ?test=testAds to the en...
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Hi Enozia! I'm not sure where this is coming from, but your host should be able to help since they'll have more access to your site and should know what security features are running. I would reach...
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Hi Rabia! I'm seeing an AdSense script in the <head> area of your site and in a widget in your sidebar that's labeled “Ad”. This is the script in the head:<script data-ad-client="ca-pub-4436851060...
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Hi Enozia! I pulled up your ads.txt file, and I first saw the following pop up:When I refreshed, I was taken to the correct ads.txt file.I'm not sure what this is coming from, but this is likely wh...
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Official comment Hi Lee! We have an article here that goes over how to block ad placements on specific pages.
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Hi Arelle - the privacy policy won't be recognized until the dashboard can actually connect to the script wrapper, so we'll need to take care of that first. I'm still seeing the script wrapper bein...
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Hi Megan! At this point in time, running Chicory should be fine, but let us know if you run into any issues.
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Hi Sydney! At this point in time, running Chicory should be fine, but let us know if you run into any issues.
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I suspect that once the script is no longer optimized and the dashboard doesn't throw the error that it's missing, you'll be able to save your Privacy Policy as well, but let us know if that isn't ...
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Hi Arelle! I took a look at your site, and it looks like the ad script is being optimized by Siteground Optimizer. This could explain the behavior you're seeing and why the dashboard isn't picking ...