Support

Hi laidesownerrecipes — I just checked your dashboard, and it looks like you've successfully gone through onboarding. Could I have you access your dashboard in a new incognito browser window, and l...

Hey Farrah Tate — our engineers are currently taking a look. As soon as we have an update, we'll be in touch.

Jan — I had journey rescrape your site, and you should be all set! 

Hey Amélie — our engineers are working on a fix for what you're seeing here. As soon as we have an update, we'll be in touch!

Hey Ben - thanks for reaching out! It looks like your previous messages were picked up by our automated spam filters.Looking at your site, I'm not seeing a unique class or ID on your content or sid...

Winfred Ene Abba - thanks for reaching out! Journey ads will not display on print pages. 

Chromewall you're all set! 

Lori Moss Thanks for following up! I checked a few posts on your site, but I'm not seeing any WordPress blocks in use. The default behavior with Journey is to exclude placing ads in any blocked con...

Michael Adegoke - it looks like you've been in correspondence with our support team regarding Identity Verification. If you have an existing ticket open with our team, or if you've reached out, ple...

Oliver Tan You're all set!