Pending community posts

Ben C

February 06, 2026 13:21

I have tried posting in support threads about sidebar ad issues but my posts are always in Pending status. My first post has been pending for over 2 weeks. Any help would be appreciated.

Thanks,

Ben

Comments

1 comment

Support

Journey Support Team

February 06, 2026 14:48
Hey Ben C - thanks for reaching out! It looks like your previous messages were picked up by our automated spam filters.

Looking at your site, I'm not seeing a unique class or ID on your content or sidebar that Journey would be able to use to place in-content ads on your site. If you add something to your primary post HTML parent element, and another to the sidebar, i can have Journey rescrape your site.
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.