Support

Hey Vikram Aruchamy - thanks so much! I'm seeing a sidebar ad placed by Journey, but I noticed the ad is loading off the page due to how the width of your content is set in your CSSSpecifically, th...

Hi Pacetalley - I'm still seeing the redirect in place to your Ezoic ads.txt file - if you're continuing to have issues after disabling Ads.txt manager and removing the plugin from your site, I rec...

Hey Susana - thanks for writing in! It can take a day or two for Journey to ‘learn’ where to place optimized ad placements, but since this one is intruding on your post content, I've gone ahead and...

Hey Evan Shepard  - I was able to see adsense code on your site until I manually cleared your site cache on my end. If you haven't recently, try clearing out all sitewide, serverside, and any CDN c...

Hey Karentmb - thanks for reaching out! It looks like the Journey script is missing from your Privacy Policy page, which may explain the issue we're having. After adding the script to this page, yo...

Hi Samantha Collins - Thanks for following up with Siteground! The issue that we're seeing here is that the Grow/Journey script is included in this ‘combined JS’ file, as shown in the screenshot be...

Hi, @Kelly Etz - I'm sorry to hear about the issues you're bumping into! Having the file download instead of load when directed to it isn't something we're able to troubleshoot from our end, I'm af...

Hey, @Kelly Etz - It looks like we're not seeing any ads.txt in place when attempting to access the file at https://studioartbeat.com/ads.txt - this would explain why you're seeing a ‘missing’ erro...

We've seen a few Journey publishers use this plugin in the past - if you are seeing issues with ads loading on your site after enabling this plugin, I recommend connecting with the plugin developer...

Hey Raheel Almas - thanks for following up! It looks like that did the trick - I'm seeing ads displayed in between these items on your site.