Support

Hey there! You have the ability to remove ads from specific pages on Journey. You can find those instructions here. 

Hey Ismail - From a technical perspective - everything looks good. I'm served ads just as I would expect. I did make sure to double-check your sidebar ad because I saw it wasn't showing up like a m...

Hey Sharma - that's totally normal. Advertiser budgets tend to reset at the beginning of the month, but they normally even out the further into the month/quarter we go. The best thing to do is make...

Hi Lionel, From a technical perspective, everything looks great. I did have one of our Journey Support Engineers take a look and your script is set and not being optimized. I do see a drop in impre...

Hey Nora, Your invitation doesn't expire! You would be okay to let your invitation hang out until October. :) 

Hey Dale, I was just about to answer your post but I'll jump in here to keep everything streamlined! I do see that there was a drop around the start of August, which is expected at the start of a n...

Hey Bethany, We work hard to ensure that the ads on all of our sites fall under a PG rating. These blocks are in place across the board with all of our ad partners but occasionally ads are miscateg...

Hey Debbye, July is the start of Q3 and is always a bit of a shock to the system. July 1st is the start of a new month and a new quarter which means advertising budgets are being reset in a big way...

Yay! I'm glad. I don't see header ads, or it's not included on Grow.?Journey doesn't currently offer leaderboard ads - but even if we did I wouldn't necessarily recommend them. A lot of people thin...

In Step 1, you'll want to put in your actual physical address where you live and then click “Select to be paid in a different country than the above” at the bottom.