Support
- Journey Support Team
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Recent activity by Support-
Hey Skye, I can jump in here! We have yet to see an instance of the Journey ad setup impacting traffic. Mediavine (our parent company) actually started as an SEO company, and everything we build, o...
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Official comment Hi there!The ramp-up period is very different from site to site. When you launch new programmatic ads, it can take time to rebuild the history between your site and the buyers as they figure out ho...
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Hey Donna! We very much appreciate your feedback and controls around ad density are definitely on our radar. It's normal for there to be a higher ad density on mobile than on desktop because the co...
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Hey Nicole, These are fantastic questions so I wanted to jump in here. When you see / as a page in your Top Page report it is referring to your homepage. If you're looking to understand how to best...
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Hey Abel. It looks like 3 out of your 4 active sites are on the same Tipalti ID so any changes you make to those accounts using Payoneer will affect all three accounts. All three of those sites wou...
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Hey Jabed, Tell me a little bit about why you're looking to disconnect Journey. Just so I know the best way to approach your question. :)
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Hey Marina Šestan That's totally fine :)
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There's no issue with diversifying your traffic through legitimate channels. As a site owner, you just want to be mindful of the quality of traffic you're seeing from those sources. Keep in mind th...
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Hey Amy - I can jump in here! I always like to remind people that just because your RPM goes up or down, doesn't necessarily mean you made more or less money. RPM isn't the rate that you're earning...
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Hi Ali, When I look at your site I see ads serve as expected. It looks like you launched with us about two weeks ago so you may still be in a bit of a ramp-up period. How long it takes to ramp up w...