Support

Hey Haridas - It looks like you reached out to us with an email address that isn't associated with your dashboard. Could you please send in your notice with the email account that is associated wit...

Hi TMGP - Just a heads-up — we ask that Journey not be disconnected for long periods of time.If you are looking to terminate your account with Journey, please email your 30-day notice help@journeym...

Hi sandy joe - I can jump in here. I totally understand that support forums can feel limiting, and I appreciate you sharing your thoughts.Journey is designed as a self-serve platform, so while we d...

Hey Marinos Panayi - This is a great question! As of current, we don't have any webinars planned, but we do have a ton of resources available in the Community Space as well as the Help Center. I'll...

Hey Meena Singh - You can totally have two different accounts with Journey, but we do normally recommend having everything under one account. 

If you are looking to terminate your account with Journey, please email your 30-day notice help@journeymv.com. Be sure to include the URL to your site in your email.  

Hi there, If you are looking to terminate your account with Journey, please email your 30-day notice help@journeymv.com. Be sure to include the URL to your site in your email.  

Hey Gina Corley - This is a great question! If you're moving from Journey to Mediavine, then a 30-day notice isn't required. 

Hey Kathy - First off - Congratulations on moving to Mediavine! That is super exciting. It's totally normal for earnings to fluctuate day to day - especially towards the end of the month. Advertise...

Hey Elle - I'm seeing ads when I visit your site!  As the site owner, you won't see ads as often as your readers do. If you ever want to test placements, though, I recommend adding ?test=houseads t...