Skip to main content

Switching From Journey to Mediavine

Gina Corley

Hello! I have recently hit the minimum # of sessions required to qualify for Mediavine's ad network. I got an email from Mediavine stating that: “Some ad management companies require that you notify them in advance if you intend to terminate your agreement. Please let us know when your contract will terminate so we can schedule the launch of the service if you are approved.”

I saw a comment that talked about sending a 30-day termination notice to Journey if you're going to another ad network, but then I saw another that said since Journey and Mediavine are owned by the same company, I wouldn't need to submit an official notice to Journey. I just wanted to double check what I was supposed to do. 

Thank you!

0

Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hey Gina Corley - This is a great question! If you're moving from Journey to Mediavine, then a 30-day notice isn't required. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk