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Ridiculously Low RPM / CPM - Any tips on how to fix this?

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3 comments

  • Support
    • Journey Support Team

    Hey Sandy,

    I'm going to let other community members chime in regarding your questions related to RPMs/CPMs, but I wanted to chime in regarding the adjustments to session data you're seeing when checking in the morning/afternoon.

    Could you let me know what reporting timeframe you're looking at when you see this behavior happening? Would it happen to be looking at data from yesterday? 

    Session/Pageview data is scraped directly from Google Analytics, and due to how they audit their data, it can take up to 48 hours for this data to stabilize - this is why if you're looking at yesterday's data, you may see different numbers in the morning/in the afternoon.

    The important thing to note is that you are not paid based on Google Analytics data. Earnings are calculated based on impressions, which are calculated using a different set of tools that are accurate on the following day. 

    This means that even if sessions/impression data were missing from your dashboard, your earnings will remain accurate. It also explains why you're not seeing an adjustment in your earnings when session/pageview data updates. 

    I did notice that the banner that clarifies this when looking at yesterday's data on the dashboard has gone missing, and I've reached out to our engineers to see if we can get this back in place.

     

    1
  • sandy joe

    Support ,

    Thank you for your response. Can you please break down for me how impressions are calculated then?

    In addition to that, as you can see there are no suggestions or help forthcoming from the community in regards to the main issue here which is my abysmal RPM/CPM so could you please chime in on that as well? 

    Community support is an ineffective way to solve a problem since several other people are struggling with the same issues and cannot figure out why. It makes more sense for the people who work for MVJ and are able to see the backend of MVJ to be helping solve these issues. It's ridiculous that there isn't support from the platform being offered to its users. Especially when it's a common issue. 

    And linking to generic articles I've already read isn't a real solution. 

    -1
  • Support
    • Journey Support Team

    Hi sandy joe - I can jump in here. 

    I totally understand that support forums can feel limiting, and I appreciate you sharing your thoughts.

    Journey is designed as a self-serve platform, so while we don’t offer personalized RPM audits or 1:1 performance consultations, we do have a wide range of self-guided resources available in the Journey Help Center - particularly in the Content & Performance section. 

    Sometimes it’s most helpful to go through the help articles while actively looking at your own site and data. Reading without that context can make it harder to connect the dots or apply the guidance in a meaningful way. Reviewing both side by side can give you a clearer picture of what’s working and where there might be opportunities for improvement.

    It is a common misconception that you are paid per session/pageview - but as Ryan explained earlier, that's not really how you earn. You are paid via impressions because advertisers don't spend a flat fee across the board. Different audiences earn impressions differently, and all sessions do NOT earn the same because not every reader engages with your content the same way. 

    I'd recommend checking out this help article that helps break down how you earn and how those numbers are calculated. 

    Looking at your setup, I noticed that a significant portion of your traffic is landing on your homepage, which isn't the most conducive when it comes to earning impressions. Currently, Journey only places content ads within actual post content, as placing ads elsewhere—like the homepage—can interfere with layout or user experience. 

    Not to mention, most readers aren't really hanging around the homepage. They're looking for a post to jump off to. So a better strategy for monetizing homepage traffic is to take all of our optimization tips and ensure the posts linked early on your homepage are as optimized as possible for revenue (without sacrificing UX!) 

    1

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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