Support
- Journey Support Team
- Total activity 299
- Last activity
- Member since
- Following 0 users
- Followed by 3 users
- Votes 2
- Subscriptions 109
Comments
Recent activity by Support-
Hi Farah Salem I took a look at your site and it looks like your script is running on the site twice. Once one of those instances is removed, we can get a better look at what might be going wrong.
-
Hi Hung Jet Tan I just checked out your site and ads are running as intended
-
Hi Karen Kasberg It looks like you had the Grow instance for the other entry running on your site. If you are using Wordpress, you'll want to go to your Grow plugin and reconnect your Grow account ...
-
Hi Karen Hosier I just took a look at your site and I'm seeing ads populating as intended. Could you take a look in an incognito window to see if they're working in that?
-
Hi sarah stahl Thanks for letting us know! I had our script recrawl your site and I'm seeing ads now. You are good to go!
-
Hi Joshua Achoka , For further assistance with any payment issues, please write in to payments@journeymv.com
-
Once you've updated the page, please let us know so we can recrawl your site again to make sure the targeting gets updated.
-
Hi Tammy King These are Event Driven Ads and you can find out more about them and how to activate and deactivate them on this page:https://journeymv.zendesk.com/hc/en-us/articles/44209484727195-Eve...
-
Hi BIJOY CREATE ,Due to security and confidentiality reasons, we cannot answer any payment questions in this community. Please write in to payments@journeymv.com for any payment questions.
-
Hi Ravi Teja KNTS ,I just had our script recrawl your site and you should be good to go now!