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Having an issue while setting up my payment information

BIJOY CREATE
Edited

Hi, I’m having an issue while setting up my payment information and wanted to check if anyone else has experienced this.

When I tried to set up my payee profile with Tipalti, I got this message:

“We encountered an issue setting up your payee profile with Tipalti. Edit your profile or reach out to Tipalti for assistance at supplieronboarding@tipalti.com..”

In the payment mmethodmmethodethodmmethodmmethodethodethodethod, I selected “Hold my payment.” Could this be the reason why this error is showing?

If anyone has faced the same problem or knows how to fix it, I’d really appreciate your help. Thanks!Hi everyone, I’m having an issue while setting up my payment information and wanted to check if anyone else has experienced this. When I tried to set up my payee profile with Tipalti, I got this message: “We encountered an issue setting up your payee profile with Tipalti. Edit your profile or reach out to Tipalti for assistance.” In the payment method, I selected “Hold my payment.” Could this be the reason why this error is showing? If anyone has faced the same problem or knows how to fix it, I’d really appreciate your help.

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Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hi BIJOY CREATE ,

    Due to security and confidentiality reasons, we cannot answer any payment questions in this community. Please write in to payments@journeymv.com for any payment questions.

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