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Theme Change? Post here!

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Support
  • Journey Support Team
Edited

In general, we can work with almost any theme. The most important thing is that you have a sidebar that's at least 300 pixels wide and doesn't shrink to smaller than that. You'll also want a responsive design that includes a mobile view. 

Since theme changes have been known to make ads disappear, we recommend launching a new theme during business hours which are Monday - Friday from 9am - 4pm CST. 

Important reminders: 

  • If your new theme has a sticky sidebar, our script will not be able to place a sticky sidebar ad. You'll need to ‘un-stick’ your sidebar to make sure we can properly target an ad there. 
  • We recommend a font size between 18-22px and a line height of 1.6-1.8. 
  • Journey ad placement works best with long-form post content. Because of this - we only place content ads in post templates with long-form post content.
  • Right now, Journey only places content ads throughout actual post content since otherwise these ads could break the layout of pages. We also don't currently have an option for manual ad placement, but you'll still have the adhesion banner ad and Universal Video Player able to load on the homepage.


Once you've changed your theme - please comment in this thread with your site URL so we can make sure selectors are correct and recrawl your site if need be! 

You can also check out these help articles to assist in the meantime. 

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Comments

358 comments

Date Votes
  • YULIIA PARYMSKA

     I changed fashionandvictim.net

    Can we try recrawling?

    0
  • Support
    • Journey Support Team
    Edited

    VADYM SAMOILENKO  YULIIA PARYMSKA - you're all set! 

    0
  • Lisa

    Hi,

    I changed the theme for my website, londonwithlittles.com, and now no longer see in-content ads. Please could you re-crawl?

    Thanks,

    Lisa

    0
  • Support
    • Journey Support Team

    Hi Lisa , our script recrawled your site and you should be all set!

    0
  • Lisa

    Thanks so much!

    0
  • opara petov

    Hi I wrote 27 days ago about sapfrontend.com

    I used to have in-post ads but now I only have the anchor ad & sidebar ad. So, can we try recrawling?

    0
  • Stephanie Woods

    I am so sorry to ask that you recrawl my site AGAIN, but I have had problems with the dynamic caching.  I believe we have it fixed, but now the inline ads are no longer loading in a timely manner.  Can you PLEASE recrawl the site https://thebarkingblogger.com/

    THANK YOU, AGAIN

    0
  • Support
    • Journey Support Team

    Hi opara petov - it looks like the Journey script selected a content selector that was only hitting a few pages. I've gone ahead and rescraped once more, and I'm now seeing ads. 

    Stephanie Woods recrawling your site should only be done after changes have been made to your site that may have updated the HTML selectors Journey uses to accurately place ads on your site. If you're seeing ads, a recrawl won't need to be done. 

    I took a look at a few posts on your site, and ads are loading in a timely manner for me. It's likely that what you're experiencing is due to congested network conditions on your end, or advertisers are not currently bidding on premium impressions, since you spend more time than average on your site. 

    0
  • Vikas Arya

    Hi , can you recrawl my site ? I just added sidebar. Thanks

    0
  • Support
    • Journey Support Team

    Hi Vikas Arya , I had our script recrawl your site and your sidebar ads are loading in now!

    0
  • Kseniya Boyko

    I have same problem -could you recrawl?

    0
  • VLADYSLAV MALYSHKIN

    The same -please help

    0
  • DIANA MELENCHUK

    I have changed - website - please recrawl

    0
  • ROMAN PSHENYCHNYI

    I changed coloradobeernews.com

    Please -recrawl

     

    0
  • IVAN HRYMUT

    Bonjour

    I make new theme on site
    please recrawl)

    0
  • ANNA ISHCHUK

    Hi - i dont see any banners - please  -could you help me?

    0
  • MARK POKYN BORODA

    I couldnt see my banner ads  - please help

    0
  • MARIANA MALANII

    I have rebuild my site - please recrawl it -thanks

    0
  • klavdiya karatova

    I remade my site pkease add banner ads

    0
  • YURII CHERNIUK

    I have same problem -please recrawl https://bridgetregan.org/

    0
  • Support
    • Journey Support Team

    Sridhar Your site has been re-crawled and you're good to go!

    0
  • Support
    • Journey Support Team

    steven thanks for letting us know about your theme change, https://casebx.com is good to go now!

    0
  • Support
    • Journey Support Team

    ROMAN PSHENYCHNYI your site has been recrawled and I'm now seeing ads, so you're all set

    0
  • Support
    • Journey Support Team

    IVAN HRYMUT your site has been re-crawled and your ads are good to go 

    0
  • Support
    • Journey Support Team

    Hi MARK POKYN BORODA , it looks like your site is currently missing your Journey Ads script. You'll want to add that back to your site in order to have your ads running again.

    0
  • Support
    • Journey Support Team

    Hi MARIANA MALANII, I went ahead and had our script recrawl your site. Your sidebar ads are working correctly, but because your content is in two very narrow columns, you will most likely not be seeing any in-content ads generated becasue there isn't any space for them. If you'd like those ads to appear, please set your content to be one wider column. 

    0
  • Support
    • Journey Support Team

    Hi klavdiya karatova our script recrawled your site and you should be good to go!

    0
  • Support
    • Journey Support Team

    Hi YURII CHERNIUK , our script recrawled your site and you should be good to go!

    0
  • Support
    • Journey Support Team

    Hey ANNA ISHCHUK - your site has been recrawled and your ads are all set

    0
  • Topstoryindia

    Chnaged theme in topstoryindia.com

    please recrawl

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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