Support

Hi muhammadsadi - that's correct - the status of your Journey application can be found at the top of the page after logging into your Grow account. 

Hey Noune DiCesare - if you're having a little trouble adding the script after clicking on the Enable Ad Script button during Journey Onboarding, we have further troubleshooting steps here.Otherwis...

Thanks muhammadsadi ! Your site has not yet been accepted into Journey, which is why you're not seeing the option to submit your privacy policy.This step is only done during the onboarding process ...

muhammadsadi - this page will only be shown when onboarding Journey Ads onto your site. Could you let me know what site this is in reference to? 

Hi muhammadsadi - it looks like your screenshot didn't come through. Could you try adding this once more, and let us know a little more about what specifically you're having trouble with? 

Hi Jennifer Holt - that's correct. As long as you're seeing a redirect when navigating to your site's ads.txt file, you're all set. 

Hey Jennifer Holt - It looks like the ads.txt version you have currently on your site (# Ads.txt v20240822) doesn't match the version that's available in your Journey Dashboard (# Ads.txt v20240912...

Hey Hush - it looks like you have a pending ownership change for your Grow account - could I have you start by finishing up this change, followed by attempting to send that email once more? 

Hey August DeWindt - thanks for reaching out! I noticed this morning that your Journey Application status was under review. Were you able to figure this out, or did you Skip this step? 

Hey David Jubé  - glad to hear it! The Journey script will automatically determine where to place ads on your posts, but you do have a little control over the density and which pages have ads on them.