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Ads.txt File Not Downloading

David Jubé

I'm trying to install Grow / Journey but the ads.txt is not downloading from the journey setup page. The download link is just not doing anything when I click on it.

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Comments

4 comments

Date Votes
  • Support
    • Journey Support Team

    Hi David Jubé ! Are you still running into this issue? The dashboard was able to verify the ad script and ads.txt file for one of your sites. It looks like for the second site though, the script still isn't on the site so I'm not able to get to the ads.txt step and try to download it, so I don't think that's the one you're referring to. 

    Thanks!

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  • David Jubé

    I changed my site address a month ago and I believe I added the script to the correct site just today. 

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  • David Jubé

    I think i finished the setup now! Thank you…

    Can you tell me, will I be able to control which types of ads go on my site? I don't want these ads to be overly intrusive.

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  • Support
    • Journey Support Team

    Hey David Jubé  - glad to hear it! The Journey script will automatically determine where to place ads on your posts, but you do have a little control over the density and which pages have ads on them.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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