Skip to main content

Comments

7 comments

Date Votes
  • Support
    • Journey Support Team

    Hi muhammadsadi - it looks like your screenshot didn't come through. Could you try adding this once more, and let us know a little more about what specifically you're having trouble with? 

    0
  • muhammadsadi
    Edited

    This section is not showing in my account. That i mention

    0
  • Support
    • Journey Support Team

    muhammadsadi - this page will only be shown when onboarding Journey Ads onto your site. Could you let me know what site this is in reference to? 

    0
  • muhammadsadi
    Edited

    My site is https://theparkingarea.com/

    0
  • Support
    • Journey Support Team

    Thanks muhammadsadi ! Your site has not yet been accepted into Journey, which is why you're not seeing the option to submit your privacy policy.

    This step is only done during the onboarding process when you've been accepted. 

    0
  • muhammadsadi

    So my application is under review, right? I haven't received any approval or rejection email yet."

    0
  • Support
    • Journey Support Team

    Hi muhammadsadi - that's correct - the status of your Journey application can be found at the top of the page after logging into your Grow account. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk