Support
- Journey Support Team
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Recent activity by Support-
Hi ssali muzafaru - It looks like we're seeing a ‘this site cannot be reached’ error when attempting to navigate to http://stylepersuit.com/ Could I have you connect with your host to troubleshoot?...
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Mike Thanks for the update - could you let us know on which page you're seeing this Tipalti button? If you have a screenshot of the page, that would work best. Also, is this happening on the Grow d...
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Hey Jennifer Fox,Sorry to hear you're having a little trouble! We have instructions on installing the Journey Script on a WordPress Site here – could you walk through these steps once more and see ...
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Christina WP-Rocket has a guide on excluding scripts here. Since this is an inline script, I recommend starting here and leaning on WP-Rocket's support team if you have any specific questions.
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Hi Christina I checked over your Grow script install, and it looks like WP Rocket may be optimizing the script. It's possible that this is what's causing the issue you're seeing: I recommend we sta...
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Hey Mike,Sorry to hear you bumped into a small hiccup - I took a look from our end, and it looks like you may have sorted this out. Was this just a temporary issue, or did you do something specific...
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Hey Christian - Journey Dashboard analtyics are shown in USD. We have a little more info on being an International Journey Publisher over in our help center.
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SAWAHITS It looks like there's a little CSS from your theme that's overriding a few styles on the ads, causing it to look cut off. I've written a little CSS which can be added to your site under Cu...
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SAWAHITS - thanks for making an adjustment to your sticky sidebar! The sticky sidebar ad should be loading alongside your content now.While working, I noticed that I was getting a lot of spammy red...
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Hey mychefsapron ! I took a look at your site, and it looks like we're not seeing the Journey Script and Ads.txt file in place. When you have a moment, could I have you follow through our How to In...