Support

Lizette Schuurman n, please reach out to help@journeymv.com for all questions related to account maintenance. 

Hey hamza mouhtarime — Thanks for reaching out! Our engineers are currently looking into this. As soon as we have more to share on a fix, I'll post an update here.

Hey Karen Kasberg — Thanks for reaching out! Our engineers are currently looking into this. As soon as we have more to share on a fix, I'll post an update here.

Hi Folks — thanks for reaching out! We have engineer's eyes on the TOS behavior you're reporting. As soon as we have an update, we'll be in touch. 

Hi folks — we've pushed out a fix for this behavior. You may need to log out and back in for the change to take effect. Feel free to let us know if you're still having issues. 

Hi Aman Singh — Thanks for reaching out! We recently pushed an update to help folks experiencing issues accepting the new TOS. Are you still unable to accept? We are currently investigating a new e...

Hi Thomas — Our engineers are currently investigating reports of a generic error when attempting to accept the TOS. As soon as we have an update, we'll be following up here. 

Hi Andrew Joseph— Our engineers are currently investigating reports of a generic error when attempting to accept the TOS. As soon as we have an update, we'll be following up here. 

Hi Mst Shekh Jannatun Ferdousi — Our engineers are currently investigating reports of a generic error when attempting to accept the TOS. As soon as we have an update, we'll be following up here. 

Hey Kevin Conway  — Thanks for reaching out! Our Engineers are currently looking into this. As soon as we have an update, we'll reach back out.