John

Hi Bigs. Thanks for getting back to us. Your site is deactivated on our end, and there isn't any external connection with the script removed from the site. If the ads.txt on your site is still bein...

Hi Bigs! Thanks for providing the screenshot. The ads.txt is just a file on your site's root domain that shows which companies are authorized to advertise on the site. Ads are deactivated on our en...

Hi Lauren Tribbick! You should be all set!

Hi Allison Jones! Thanks for letting us know. We had a brief outage in our reporting service yesterday that caused some items in your dashboard to show missing when they weren't. It's been resolved...

Hi Silvia Gentile Polese! Traffic drops like you're describing are not anything that we typically associate with adding the Journey script and placing ads on the site. There certainly could've been...

Hi Derek Vitiello! The sidebar ad looks to be working just fine on the site, and you'll want to keep any sticky styles on the sidebar itself from applying so that the ad can function properly. It's...

Hi Alexandra Lauren! Thanks for sending the screenshot! I was able to see and went ahead and removed it. If it's working normally in incognito or with other browsers, then it's likely something wit...

Hi Abdelhaq el mannir! I just took a look at the site, and it looks like the Grow script on our site is formatted a little bit differently than the script that you'll find in the Install Grow Scrip...

Hi Johny D. Nguyen! Yes, you'll want to exclude grow there as well to make sure its script isn't being optimized either. We're not seeing any issues with ads displaying currently, but to make sure ...

Hi James Dunworth! I just took a look, and I'm able to see the ads.txt on the site. It actually looks like our crawler is able to find it as well (so not a caching issue). The issue is that the ads...