Support
- Journey Support Team
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Recent activity by Support-
Official comment Hey Daniel, You can edit your Payment Profile by going to the Analytics tab in your dashboard and clicking View Payments. On the next screen, you would just click the Payment Profile button. The fo...
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Official comment Hi Andrew, With Journey, you are still welcome to work with affiliate ads or sponsored posts. The golden rule is that these ads can't be programmatic in nature and lines cannot be added to your ads...
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Hey Anwar Safi'i - Great question! We have a discussion going about subdomains here. I'd recommend jumping into that thread if you have any additional questions regarding subdomains.
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That's a great question! Net65 basis means you get paid 65 days from the end of the month that money was earned. For instance - January payments would be paid on April 5th. July payments go out on ...
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Hey Sikandar - Yep! You can change your preferred method of payment right from your Payment Profile. Just log in to your Grow Publisher Portal, go to your Analytics tab and click on View Payments. ...
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Hey Jessica! It’s totally up to you either way. You’re welcome to review those terms now or wait until your contract with SheMedia is up and complete it all in one go. We just wouldn’t recommend fu...
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Official comment Hey Angela - Great question! Your Mediavine payments would be totally separate from your Journey payments. As for your Journey sites, it would depend on how you have your payment profile set up. If...
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Hey Haseeb Faiz - I'd recommend reaching out to our payments team at payments@journeymv.com! be sure to include the URL for your site in your email.
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Hey @... & Ismail Jan - If you are still seeing your payments as submitted and not paid please email payments@journeymv.com. Be sure to include your site URL in the email.
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Hi YASSINE FAOUZI - We normally require a 30-day notice to discontinue ads. Can you tell me why you need to temporarily disable ads?