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Did you add a sidebar or unstick your sidebar? Post here!

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  • Journey Support Team

If you've noticed that your sticky sidebar ad has gone missing or you've added a fancy new sidebar to your site and need an ad targeted - Post here so our Support Engineers can take a look! 

Important Notes: 

  • Our script will not be able to place a sticky sidebar ad if you have your sidebar set to stick on it's own. You'll need to ‘un-stick’ your sidebar to make sure we can properly target an ad there. 
  • Your sidebar needs to be at least 300 pixels wide. 
  • The sticky sidebar ad is one of the most viewable ads for desktop users, so the shorter the sidebar the better. This means that the reader gets to ‘stick’ with that ad unit longer and that it allows it more time to refresh. 
  • That said - our ads won't load in the first screen view so you'll want to make sure that is pushed below the fold. 

 

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Comments

125 comments

Date Votes
  • Support

    Hi Ed,

    We are unable to utilize multiple selectors for single ad units. If you would like the sticky sidebar to appear on all three of those page types, the sidebar selector should be the same for all three templates. 

    Additionally, your recipe pages already have sticky sidebar content. Unless you remove the sticky effect from that sidebar, we are unable to target a sticky sidebar ad. 

    0
  • Ed

    Thank you for the reply, I thought the sidebar had to be sticky in order to show sticky sidebar ads, so I will remove the sticky feature from the sidebar on the recipe pages template right now.

    Regarding the other pages I mentioned, you said “the sidebar selector should be the same for all three templates”, can you explain what that means and what is a selector?

    Thank you, 

    Ed

    0
  • Support

    This article contains more information on selectors and why they matter when it comes to targeting your ads. Currently, all your sidebars are created using different selectors, likely because each page type is using a different template. It would be best to target ads where the majority of traffic should arrive, your content: in this case, the recipe post.

    0
  • Ed

    Ok thank you, I removed the the sticky feature from the sidebar on the recipe theme template. Does my site have to be recrawled for the sticky sidebar ad to show?

    Thanks,

    Ed

    0
  • Support

    Hi Doncyber,

    Your site has been recrawled and the sticky sidebar ad is now serving.

    Ed,

    Your site has also been recrawled and the sticky sidebar ad is serving in your recipe posts.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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