Support
- Total activity 47
- Last activity
- Member since
- Following 0 users
- Followed by 5 users
- Votes 10
- Subscriptions 16
Activity overview
Latest activity by Support-
Support created an article,
Why SPAs, flexbox/grid layouts, and utility-class frameworks can cause ad targeting issues
If your content ads or sidebar ad have gone missing (or never showed up in the first place), and your site is a single-page application (SPA) or styled with flexbox, grid, or a utility-first framew...
-
Support created an article,
Seeing "mcmNetworkCode": null or "mcmStatusApproved": false? Here's Why That's Okay
If you've ever opened your browser console, inspected the live Journey wrapper, or run a debugging tool on your site, you may have spotted values that look like errors: "mcmNetworkCode": null "mcmS...
-
Support created an article,
Seeing "mcmNetworkCode": null or "mcmStatusApproved": false? Here's Why That's Okay
If you've ever opened your browser console, inspected the live Journey wrapper, or run a debugging tool on your site, you may have spotted values that look like errors: "mcmNetworkCode": null "mcmS...
-
Support created a post,
KNOWN ISSUE: Analytics data missing in Journey dashboard
There is a bug preventing GA4 data from being pulled into the Journey reporting dashboard. While this can skew RPM calculations, your impressions and revenue are not dependent upon GA4 data and are...
-
Support commented,
Hi Ashley,This sounds like an issue with your menu's Z-index. You should have your developer or theme support assist you with updating this.
-
Support commented,
No_Mercy You should use the same GA4 scripts on your subdomain. Otherwise, your dashboard reporting will be incorrect as the revenue will be counted but the traffic data will not.
-
Support commented,
Contact There is a sticky widget in your sidebar that scrolls with the user. No elements in the sidebar can be sticky and display a Journey sidebar ad. If you wish to run a sidebar ad, you will nee...
-
Support commented,
Hi Mariam,When a category is disabled but you still see ads of that type come through, those are miscategorized ads. Unfortunately this will happen from time to time and there is very little that c...
-
Support created an article,
Why do I see in-content and sidebar ads only on specific post/page types?
Journey's script uses a single selector to target each ad placement — one for your content area and one for your sidebar container. If your site has multiple page templates with different classes, ...
-
Support commented,
When a site is sold, it is transferred to the buyer. It is removed form the owner's dashboard. It will only appear in the current owner's dashboard.