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How to Remove Ads from Bottom of Screen

Answered
Brett Andrews

We have a pop-up window on our site (Expatsi.com) that's the key component of our business. However, when someone accesses that pop-up on desktop, the Next button gets covered up by those ads at the bottom of the screen. The pop-up usually appears when you click the “Take the Test” button that users see when first loading the page. I've currently directed it to another URL for better user experience.

Can I disable the small rectangular ad that sits at the bottom of the screen? I haven't been able to find a place where I can fine-tune ad placement.

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Comments

6 comments

Date Votes
  • John
    • Journey Support Team

    Hi Brett,

    There currently isn't a way to adjust or remove ad placements on the site. The adhesion ad will show at the bottom of the page. Moving the popup to a separate page as you've done is a possible solution, but it could also make sense to just adjust the popup so that it displays a little higher up the page. Depending on how you're adding the popup, this could potentially be done via plugin settings or with some CSS. Thanks!!!

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  • vegandollhouse
    Edited

    Hi John,

    I thought we just had to paste some html into our page and it would block those ads from the bottom. I found an article in this community that recommended that (https://journeymv.zendesk.com/hc/en-us/articles/25515886400539-How-to-Remove-Ads-From-Individual-Pages), and I pasted the following html into my posts, and it hasn't worked. Did I misunderstand the article?

    Thanks, Robin

    <div id="ad-management-config-settings" data-blocklist-adhesion-desktop="1"></div>

    <div id="ad-management-config-settings" data-blocklist-adhesion-tablet="1"></div>

    <div id="ad-management-config-settings" data-blocklist-adhesion-mobile="1"></div>

    <div id="ad-management-config-settings" data-blocklist-universal-player-desktop="1"></div>

    <div id="ad-management-config-settings" data-blocklist-universal-player-mobile="1"></div>

    <div id="ad-management-config-settings" data-blocklist-recipe="1"></div>

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  • Support
    • Journey Support Team

    Hey vegandollhouse -  the HTML you've provided is correct, but if you're implementing multiple different sets of blocklist code, we recommend formatting them as outlined here. 

    If you're having issues, you may want to ensure that your implementation of this code is correct on your site as well. 

    Thanks!

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  • vegandollhouse

    Thanks Ryan! That fixed it.

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  • Kat Vellos

    Support Is there anyway you can help me with blocking ALL ads on certain pages? This code snippet isn't working and it's driving me crazy and making some of the most important pages of my site look very unprofessional. :(

    <div id="ad-management-config-settings" data-blocklist-content-desktop="1" data-blocklist-content-mobile="1"></div>

    Example of the ads still showing up

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  • Support
    • Journey Support Team

    Hi Kat Vellos 

    The snippet you have on your site is blocking all of your in-content ads from appearing site-wide. This help document on setting up blocklist code refers to which snippets to add in order to block specific ad units. I would recommend using these on a page-by-page basis, because your current setup is removing the majority of your revenue earning ads from your site.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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